Privacy policy

Your files

Files you add to any tool are processed on your device and are never sent to us or to anyone else. We have no copy of them, no record of their names or contents, and no way to recover them. See no upload for how to check this.

What we don’t collect

• No accounts, names, email addresses or payment details.
• No cookies.
• No analytics, advertising or tracking scripts, and no third-party fonts or embeds.

If we ever add analytics, it will be aggregate and cookieless, it will never include anything about your files, and this page will say so before it is switched on.

What our hosting records

Like every website, FixMyFiles is delivered by web servers and a content delivery network (Cloudflare). They keep standard, short-lived technical logs of requests: the address of the page, the time, your IP address and browser type. These logs are used only to keep the site running and protect it from abuse, and they are deleted on the providers’ normal schedule. They never contain your files, because your files are never sent.

What is stored in your browser

• Preferences, such as light or dark theme, in local storage.
• Offline copies of pages and engines (such as FFmpeg) you have used, so the tools work without a connection.

Both stay on your device, are never sent to us, and can be cleared at any time in your browser’s settings for this site.

Email

If you email us, we use your message and address only to reply. We don’t add you to a list, and we delete correspondence we no longer need.

Children

FixMyFiles doesn’t collect personal information from anyone, including children.

Changes

If this policy changes, we’ll update this page and the date at the top. We’ll never change it to start collecting your files.

Contact

Questions about privacy: [email protected].